FAQ · About Orders
Please tell me the shipping carrier and tracking number.
An email is sent from the supplier at the time of shipment. The carrier and tracking number are listed in that email. Please check it.
Still need help?Ask about this question
Related questions
- I selected "Ship all together" as the shipping method, but I would like the items that are ready first to be shipped.
- I purchased products from suppliers Yamamoto and Okura, but only the Yamamoto items are marked as shipped. Have the other items not been shipped?
- If some items are out of stock, can I cancel all of the other items?
- I would like to change the shipping address...
- Is it possible to have it shipped to the specified shipping address?
