FAQ · About Orders
I would like to change the shipping address...
Before shipping preparation starts, you can change the shipping address yourself with "Change Shipping Address" in Order History (until 12:00 noon Japan time on the estimated shipping date). For orders that cannot be changed in Order History, please contact us via "Ask About This Order".
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Related questions
- Is it possible to have it shipped to the specified shipping address?
- I selected "Ship all together" as the shipping method, but I would like the items that are ready first to be shipped.
- I want to arrange the logistics myself. Do you have a fixed warehouse in Japan, or should it be sent to a logistics address in Japan?
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