Delivery

Delivery time

The delivery date shown on ApparelX is the expected arrival date after your parcel is shipped, not from the date you placed your order.
The arrival date will change depending on your delivery method and the shipping address/region. For more information, please visit our Checkout page.
All of the arrival dates displayed do not include customs clearance time. We strongly recommend you keep track with the delivery company to ensure the arrival date.

Shipping Methods

In "Delivery Option & Delivery Fee" at checkout, choose from the delivery options available for your destination. Each option shows its carrier ("Delivery Company"), the estimated "Delivery Days", and the delivery fee, so you can compare them before you place your order.
The options and carriers shown depend on your destination and on the weight of your order. Some options are only for light parcels, such as sample cards and parcels under 2.0 kg, and can be selected only when your order is eligible.

* Combined delivery: Your order will be shipped together with the previous orders to save delivery fee. Please note that choosing this option may delay the shipping date.
If you have other orders that are able to combined shipping, but Combined delivery option does not available when checking out, please contact us.

* Your own delivery account: The customer will organize the delivery company by themselves. ApparelX will charge you zero delivery fee when using this option.
In case the customer wants to use his or her DHL account, ApparelX will use the delivery account information that the customer gave us.
To activate Your own delivery account option, please contact us.

*** For Japan shipping addresses, your order will be eligible for 600 JPY (apx. 6USD) flat rate shipping. However 10% of VAT will be occured since your order will be treated as a domestic order.

The availability of these options depends on the country to which you ship. The delivery company, the delivery days, and the delivery charge are shown at your checkout page.

Regarding the number of packages

Depending on the order quantity or order amount, shipments may be divided into two or more packages.
For details, please check the shipment notification email, which includes the shipping label and invoice attached at the time of shipment.

Delivery Companies

EMS

EMS is the fastest international mail service for sending up to 30 kg of documents and merchandise simply and conveniently to over 120 countries and territories worldwide.

DHL

The world's most famous delivery company providing courier services. The cost is relatively high, but you can get the package in the shortest time.

SF Express

The fast growing Chinese delivery company providing worldwide courier services. Especially, in Asia region, it provides the most reasonable and quickest delivery service.

FedEx

Economical door-to-door delivery with tracking. Duties and taxes are paid on delivery. We offer FedEx International Economy for addresses in the United States.

ECMS

Economical delivery with tracking for small parcels. Only for sample cards and parcels under 2.0 kg.

Country guides

For delivery methods, duties, and taxes in your country, see the country guides: United States, United Kingdom, EU, China, Taiwan, Hong Kong, South Korea, Vietnam, United Arab Emirates, Saudi Arabia.