Question about a product

Depending on the textile brand, we may not be able to arrange it for overseas, so please check in advance.

The SLK series is not washable silk.
We recommend dry cleaning.

Cut-to-order quantities are possible, but for orders of 5 m or more, piece breaks may occur.
If there is a piece break in a cut order, we cut it a little longer.
Also, even for rolls, there may be piece breaks, so please place your order with some extra allowance (loss).

When you order textile by roll, it is usually arranged as an estimated roll, so the quantity may be slightly above or below the quantity you ordered.
Therefore, if we need to change the quantity from what you ordered, we will notify you of the updated quantity by email each time.
If the quantity is greater, we will request additional payment for the difference; if the quantity is less, we will refund the difference within a few days after shipment is completed.

support page, or please include it in the remarks field when placing your order. We will check with the manufacturer.

There may be slight differences depending on the fiber material, and fiber products can vary in color from lot to lot. For that reason, we cannot offer an exchange for slight variations, but if the color difference is significant, we will consult with the manufacturer and arrange an exchange or other appropriate response.

Regarding hang tags and woven labels, if the manufacturer selling them is different, the prices, terms, etc. will also differ. If you order the textile, we can arrange it from as little as one piece. In principle, hang tags are often available, but woven labels may not be, so when ordering the textile, please let us know the textile product number and the number of hang tags/woven labels, etc.

Yes, it is possible. The sample card will be updated when the manufacturer adds new colors, but they may not be listed on ApparelX.
Please contact us from here with the product number and color number you want.

If you order by roll, the number of meters allocated per roll varies depending on the timing of the order, so we cannot inform you of the meter count.
Also, we are very sorry, but because the length of one roll differs, we cannot specify the meter count.

P下, PFP (Prepare for Print), refers to undyed, unprocessed textile that has been treated for dyeing and printing.

Since availability, lead time, unit price, etc. vary depending on the product number, please note it on the support page or in the remarks field when placing your order. We will confirm with the manufacturer.

If there is no variation for P下 or dyeing color numbers, we may also print on white and similar colors, but depending on the chemicals, there are cases where the print does not adhere well. Please try it with a sample.

The woven label and hang tag must be arranged separately. If you enter the desired quantities in the remarks field when placing your order, we will confirm with the manufacturer whether they can be arranged.
Once confirmed, we will let you know the payment method.

If it is a textile with P backing, printing is possible.
If you provide the data and quantity, we will send you a quote.

It depends on the type and size of the textile. (A separate processing fee will apply.)
Please contact us for details via the Support Page.

We are sorry, but fabrics such as Pertex are not sold as stock items.
Since they are fabrics that must be procured in lots after applying for the brand while respecting trademarks, we are unable to arrange them.

There may be cases where a color is not shown on the product page due to new colors being added, etc. We may be able to arrange it, so please contact us.